Privacy policy

Who we are

Our website address is: http://code-academy.co.uk.

We are a training provider that offers apprenticeship programmes to learners. Code is a trading name of DC Reclamation Ltd. DC Reclamation is the data controller in respect of all data collected.

Your data

By accessing this website you understand that we will collect and use the information in the ways set out in the below policy. If you do not agree with any of the terms of the policy then do not use our website.

Any changes that are made to the policy will be reflected below.

What personal data we collect and why we collect it

Our recruitment processes

We collect information from you for the purposes of recruitment. This includes information such as your name, date of birth, National Insurance number, gender identity, contact details, education history, any employment history, and your career intentions. We also collect more sensitive information such as ethnic origin and information on your physical or mental health or condition.

This information may be captured through a form you submit and also provided by you voluntarily when you contact us with questions or feedback on our services.

Visiting our website

When you visit our website we may collect technical information, such as IP addresses, login information, browser type, device used, time zone, and any operating systems you use. We also gather information on the pages you access and which products and/or services you are interested in. Page response times, errors, time spent on certain pages, interactions (clicks, scrolling), and the page you exit the site from are also collected.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you use a form to contact Code we retain your information for the purposes of your enquiry. We will use this information to contact you regarding your query, and for no other purposes. This information is not passed on to third parties.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Image optimisation

Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

Why do we collect this data?

We collect, hold, and process personal information about you for the following reasons:

  • To confirm your identity, and keep you updated with the progress of your application.
  • To help you prepare for employment and training.
  • To confirm your eligibility for joining a training programme.
  • To register you on a training programme in accordance with the Education and Skills Funding Agency’s (ESFA) funding and performance management rules.
  • To support you through your apprenticeship.
  • To respond to your queries, complaints, and feedback.

The legal basis for processing your data is legitimate interest. Collecting this information allows us to match candidates with appropriate employers, by using their education and employment history – combined with interests – to ensure they are the best fit. It also allows us to suport the recruitment needs of employers so that we can deliver an appropriate apprenticeship provision.

This information also allows us to improve our offer so that our candidates, learners, and employers receive the best service possible.

Who we share your data with

Your data needs to be shared with some third parties in order to fulfil an apprenticeship vacancy.

Information on learners will also be shared with the ESFA, awarding bodies (such as City & Guilds), e-portfolio provider (OneFile), and organisations involved in end point assessment. Each of these organisations becomes a data controller on receipt. Employer data will also be shared with the ESFA.

How do we protect your data?

We have computer safeguards in place, such as firewalls, data encryption, and machine passwords, to ensure data remains secure. There are also physical access controls in place to our buildings and files. Data is only accessible by employees who need it to carry out their specific job responsibilities.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your rights

Data protection laws give you a number of rights to help you retain control of your data. You are free to exercise any of these, however we will need to ask you for proof of your identity before we can respond. On occasion we may also need more information from you to be able to address any issues appropriately.

  1. You have a right to access the information we hold about. If you wish to request a copy of this information – called a “subject access request” – you must make it in writing.
  2. You can object to us processing any personal information where we are relying on legitimate interest as the legal basis. We will cease to process your data unless we have compelling legitimate interest to do so.
  3. You can ask us to correct any information we hold about you that is incorrect.
  4. You can request that your data is erased in certain circumstances. Please note that if we need the data for the purposes set out in this policy then it is not possible to erase data.

If you would like to exercise any of the rights outlined above, or if you have a complaint about how we store and process your information, please email apprenticeships@code-academy.co.uk.

You can also register a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with any of the terms of this policy.

Last updated: 7 January 2019